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Welcome to our contact page! Whether you’re a current customer, a potential client, or just looking for more information, we’re here to help. Thank you for considering Secure Living, we’re excited to connect with you.
(704) 562-0019
Charlotte, North Carolina
FAQ
Frequently Asked Questions
We’ve compiled answers to some of the most common questions our customers and visitors often ask. If you have a question that isn’t addressed here, feel free to contact us, and we’ll be happy to assist you.
Crowdfunding allows you to pool your money with other investors to purchase real estate shares. Real estate firms then use those funds to acquire, renovate, construct, or redevelop properties and generate potential investors’ returns.
Any U.S. citizen (or permanent resident) currently residing in the U.S. and is over the age of 18.
The majority of offerings are equity (common stock), but some issuers raise capital through a convertible note, debt, and profit-share.
- When investors engage in common stock offerings they become equity owners of the real estate property. As an owner, investors have the right to share in any profit distributions from the issuer.
- Convertible note securities start as debt securities but can be changed – converted – into equity. For example, an issuer might issue debt security, which compensates the holder with a defined interest rate and that can be converted by the holder into common stock at some specified time.
- Debt in the form of promissory notes require issuers to pay investors their initial investment plus interest at a specified rate, over a specified time period. Owning a promissory note does not make investors owners of the property; instead, investors are creditors.
- A profit-sharing note requires the issuer to pay a specified percentage of its revenue. Typically, a profit-sharing note will also state a maximum that investors are entitled to receive and a due date for repayment of the original investment.
To contact the issuer directly, please leave a comment for them on their project via the comments section, and a member of their team will respond to you shortly. Please note that you cannot use or leave your email address as the company can only communicate with investors through the platform.
Secure Living recommends that issuers update their investors at least once per quarter. However, most companies are also legally required to issue an Annual Report 120 days after the end of their fiscal year. The annual report is a more comprehensive update with their latest financials, board members, new financings, and more.
Secure Living is prohibited by law from touching your money.
When you invest, your funds are transferred to an escrow account with North Capital Private Securities. If the capital raise succeeds, your money will be released to the issuer. Otherwise, it will be refunded to you.
No, it is illegal for Secure Living to endorse or recommend any projects. Our goal is to ensure you have all the relevant information to make an informed decision about the projects you want to invest in.
Secure Living charges fees in connection with the sale of securities on our platform. Secure Living will charge issuers who successfully complete their capital raise a range of compensation types (e.g., flat fee, platform fee in the form of commission, or equity interest). The flat and platform fee will be paid at the time the successfully funded campaign has ended. Any securities paid to Secure Living, if any, will be of the same class and have the same terms, conditions, and rights as the securities being offered and sold by the Issuer on our platform. All fees paid to Secure Living in connection with the offering and sale of securities are nonrefundable unless in its sole discretion determines that a refund is appropriate.